Customer Referral Program & Customer Care Program

MEMBERSHIP IS FREE!

WELCOME TO OUR CUSTOMER REFERRAL & CARE PROGRAM

The goal of this program is to reward our current customers for their loyalty and gain the opportunity to serve new customers.

HOW OUR REFERRAL PROGRAM WORKS:

Write your name on the referrer cards that we give you and hand them out to anyone who has not visited us for auto service or auto repair before. When your referred customer redeems their $30.00 offer, we will send you a notification that we have placed a dollar bonus on your Rewards Card!

Additionally if you continue referring customers we will continue to add dollars per referral to your Rewards Card up to $1,000 good towards our services and repairs. See table below for rewards details.

Program Details

If you run out of referral cards and would like to continue earning rewards, just stop in and ask our Service Adviser for additional referral card packs.

Free Shuttle Service

FREE SHUTTLE SERVICE

We provide complementary customer shuttle service and vehicle pick-up and drop off (some restrictions apply). Please ask our Service Advisor if you need to arrange shuttle service or vehicle pick-up or delivery.

referral-card

REWARDS CARD FEATURES:

  • Rewards Dollars: With every purchase, earn a percentage of your invoiced amount added to your Rewards Card to use towards future purchases.
  • Community Outreach / Charitable Giving: You may donate a portion of your Rewards Dollars to local and national charities and organization. Watch your e-mail for your opportunity to donate.
  • Reminder Program: Receive customized scheduled maintenance reminders and oil change reminders.
  • Referral Program: Pass out your Referral Cards and earn dollars toward future visits when a new customer you referred comes in for service.
  • Earn Free Oil Changes: Ask us how!
  • Membership is FREE: Look for more benefits and special offers in the mail or by e-mail.

2 YEAR / 24,000 MILE WARRANTY

We carry the best parts and have the most highly trained and certified technicians anywhere. We back up our work with a 2 Year / 24,000 Mile Warranty, which is highly exceptional in the marketplace. Our warranty includes coverage of material defects and workmanship. (Some exclusions apply. Ask us for terms and conditions). We also have the option to extend your vehicle warrant to 36 months/36,000 miles, when you make your qualifying repair and services purchase(s) using your NAPA AutoCare EasyPay Credit Card.

24-HOUR ROADSIDE ASSISTANCE

To earn your lifetime business, we have to do more than service your vehicle – we need to provide safety and peace of mind. That’s why we offer a 24-Hour Nationwide Roadside Assistance Program designed to get you to safety in the event of an emergency.

  • Towing

  • Emergency Fluid Delivery

  • Lock-Out

  • Jump Start

  • Flat Repair